Last updated: 19 September 2026
These Terms and Conditions govern your use of https://carvotrading.com/ (the "Website") and any purchase of automobile spare parts and related products from Carvo Trading ("we", "us", "our"). By placing an order you agree to these terms. Please read them carefully.
1. About us
Carvo Trading
Ajman, United Arab Emirates
Email: admin@carvotrading.com
2. Products
We supply genuine, aftermarket and OEM-compatible automobile spare parts and accessories, including engine components, brake systems, suspension and steering parts, electrical components, filters, lighting, oils and fluids, tools and car accessories, to workshops, garages, retailers and individual customers. Product images are for illustration; the part supplied may differ in appearance from the photo while matching the stated specification.
It is your responsibility to confirm that a part is compatible with your vehicle before ordering. We strongly recommend sending us your vehicle make, model, year and VIN (chassis number) so that we can check fitment. Parts ordered without fitment confirmation are supplied at your risk.
3. Prices and payment
- All prices are in UAE Dirhams (AED). Any applicable VAT is shown at checkout.
- Prices and availability may change without notice. The price charged is the price shown at checkout when you place your order.
- We accept credit and debit cards (processed by Stripe), cash on delivery and bank transfer, and “Pay in 4” instalments through Tabby where offered. Card details are handled by the payment provider; we never store them.
- For bank transfers, your order is dispatched after the funds clear in our account.
- Cash on delivery may be limited to certain areas or order values at our discretion.
4. Orders
An order is accepted only when we confirm it by email. We may refuse or cancel an order if a product is unavailable, if there is a pricing or description error, or if payment cannot be verified. If we cancel a paid order you will receive a full refund.
5. Delivery
- We deliver within the United Arab Emirates. Delivery times are estimates and depend on the emirate, item size and courier availability. Large items such as engines may require special handling and additional time.
- Please inspect the goods on delivery. Visible damage or a wrong item should be reported to us within 48 hours with photographs.
- Risk in the goods passes to you on delivery. Title passes when we receive payment in full.
6. Returns and refunds
Returns, exchanges and refunds are handled under our Refund and Returns Policy, which forms part of these terms.
7. Warranty
Where a manufacturer or supplier warranty applies, we will pass its terms on to you. Warranty does not cover wear and tear, incorrect installation, use in a vehicle the part was not confirmed for, modification, racing or commercial abuse. Labour, towing and consequential costs are not covered unless required by UAE law.
8. Your account
You are responsible for keeping your account login details confidential and for all activity under your account. Please give accurate contact and delivery information so that we can fulfil your order.
9. Intellectual property
The content of this Website, including text, images, logos and design, belongs to Carvo Trading or its licensors and may not be copied or reused without written permission. Vehicle manufacturer names and part numbers are used for identification only and remain the property of their owners.
10. Limitation of liability
To the extent permitted by UAE law, our liability for any claim arising from an order is limited to the amount you paid for the products concerned. We are not liable for indirect or consequential loss, including loss of use of a vehicle, unless caused by our negligence or fraud. Nothing in these terms limits rights that cannot be limited under Federal Law No. 15 of 2020 on Consumer Protection.
11. Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ajman. Any dispute will be subject to the courts of Ajman, without prejudice to your right to approach the Consumer Protection Department of the UAE Ministry of Economy.
12. Changes
We may update these terms from time to time. The version in force is the one published on this page at the time you place your order.
13. Contact
Questions about these terms: admin@carvotrading.com.